Frequently asked questions

Transports can often be scheduled with as little as one hour notice, depending on availability. We recommend giving us 3 days advanced notice to schedule a transport.

Divine Status services Central Ohio and surrounding areas, we do out of state transports as well depending on availability.

Use our online cost estimate form to preview pricing based on pickup, drop-off, service type, and wait time.

Yes. We provide transportation for doctor appointments.

Yes. we can wait for you at your doctor's appointment if requested, this will incur an additional wait time fee.

Once completed with your appointment, you will reach out to (614) 600-4851 Extension 2 to schedule a return transport. From the time of receiving your request, it usually takes about 10 to 15 minutes for a vehicle to arrive.

Yes. We provide transportation to stores, including the ability for our drivers to assist with loading and unloading of groceries.

Yes. We provide wheelchairs for a transport. The wheelchair will be provided by Divine Status and will be used for the transport. The cost to have a wheelchair provided is $150.00. If the wheelchair is requested and not needed during transport, the fee will still be applied to the transport cost.

Cancellations and reschedules within 24 hours may include fees based on your trip and current policy terms.

Yes. Additional fees may apply for same-day scheduling, weekend transports, and transports outside operating hours.

Holiday transports can have different minimum pricing and cancellation terms than standard service days.

If a card declines, additional payment-retrieval fees may apply depending on when updated payment is provided.

No. Divine Status does not accept insurance at the moment. We are strictly private pay.

Yes. Safety-related limits apply for rider weight and wheelchair width. Contact us to confirm your trip details.

You can review full policy details on our Terms & Conditions and Privacy Policy pages.